Customer Support in HotForex

Customer Support in HotForex

Customer Support

You can get in touch with a member of the HotForex customer support team 24 hours a day. You have the option of sending an email, talking to a representative via live chat or ringing them over the phone. There are different numbers you need to ring depending on the specific region you are located in.

The broker provides support in 27 languages that is an impressive number which covers world trading need and allowing traders from almost any country to join trading and get quality support.

There are more than a dozen languages catered for through the customer support team and the support is available five days per week,
including English, Bengali, Arabic, Traditional Chinese, Simplified Chinese, German, French, Italian, Indonesian, Portuguese, Malay, Paris, Spanish, Russian, Thai, Italian, Greek, Korean and Vietnamese.

Pros Cons
  • Customer oriented policy
  • Live Chat
  • Supporting 27 languages
  • Fast answers
  • No 24/7 customer servic

Furthermore, the website features an elaborate FAQ section with answers to the most common queries.

Customer Support in HotForex
For instant feedback and answers to the most common queries, users can consult the FAQ section, in the ‘Support’ section of the website. In this extensive and comprehensive overview the most Frequently Asked Questions are listed and categorized per theme. A search bar allows users to browse any queries relating to their topic of interest.

Social media presence

Being on social media has become a daily routine for individuals and companies. A lot of communication takes place on these sites. This company has not been left behind. It is social media presence is very evident.

On Facebook, this company has about one million followers, and most of them are active users. In addition, the page is always active, and it keeps notifying its clients about the performance of the dollar in the forex market. This has remained a good channel to communicate with the clients as well as giving them the information, they need. This is an advantage to clients.

Is Hotforex allowed in all countries?

Hotforex accepts clients mostly from all over the globe. But, there are a few territories where the platform is not allowed, such as Sudan, North Korea, Syria, and the US.
In case if you do not belong to any of these above countries, then you can surely use Hotforex.

Contact Information

  • Address: HF Markets (SV) Ltd, Suite 305, Griffith Corporate Centre, P.O. Box 1510, Beachmont, Kingstown, St. Vincent and the Grenadines
  • Email: [email protected]
  • Phone: +44-2033185978
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